31/03/08
JP Service Solutions – the technical services division of Johnsons Photopia
Ltd., has introduced a new concept to DSLR sensor cleaning.
Stoke on Trent, 26th March 2008, JPSS has launched a sensor cleaning which is
delivered via a pre-paid fixed price voucher. The vouchers, which can be
purchased from appointed retailers, provide a swift and cost effective response
to the needs of the DSLR user. In purchasing the voucher, the customer can
choose when to avail themselves of the sensor clean which is undertaken by
experienced engineers within the controlled environment of the JPSS
Staffordshire facility. The complete service is provided within a 72-hour window
and the voucher price includes the secured courier return of the product. In
addition, customers have on-line access to a dedicated JPSS technical support
team.
Commenting on this new initiative, David Harper, the JPSS Operations Director,
said, “In developing this new service, we believe that we can provide a defined
and cost effective response to the needs of the UK DSLR user. Customers can feel
assured that their product will be handled by experienced staff, which removes
the inherent risk of product damage if sensor cleaning is undertaken by other
means”, he continued.
For more information on this service please contact the dedicated JPSS team on:
Tel: 01782 753342
E-mail: sensorclean@jpss.co.uk
About JPSS
JP Service Solutions is a division of Johnsons Photopia Ltd., whose history in
the photographic industry can be traced back 250 years. Johnsons Photopia has
been associated for many years with the leading brands in the UK– including
Sekonic, Lastolite, Mamiya, and Ilford and continues today as one of the
largest, independent distributors of photographic equipment.
JP Service Solutions (JPSS) has evolved into a separate division within Johnsons
Photopia Ltd. to provide a real solution to the need for a repair and
refurbishment process to manufacturers and OEM partners alike. JPSS is now the
leading provider of service solutions to the consumer electronics industry.
Drawing on an exceptional level of in-house expertise, built up over years of
supplying, supporting and servicing photographic products, has allowed JPSS to
define and fine tune the workflow associated with returned and faulty goods.JP
Service Solutions’ uniqueness is defined in its approach to listening to its
customers, understanding their requirements, providing an outstanding service
while achieving agreed levels of customer service – and all within budget. JPSS
now employs over 50 staff and its output has grown so rapidly that the company
has now achieved the status of being the largest independent repair company in
its field with a total of 15,000 units per month being processed. For additional
information, please visit:
http://www.johnsons-photopia.co.uk/JP%20Service%20Solutions_17.php
The SWPP 2008 Convention was an outstanding success,
we have 44 days to get ready for the 2009 convention - which starts on January 14, 2009
Photo Quote: No man has the right to dictate what other men should perceive, create or produce, but all should be encouraged to reveal themselves, their perceptions and emotions, and to build confidence in the creative spirit. - Ansel Adams